Your new W4 Client Space
We are pleased to announce that myW4 is evolving to become a new component of our ITESOFT | W4 ECOSYSTEM ecosystem.
You can continue to use MyW4 to track supportflow tickets that you have already opened, but if you want to open a new ticket, please use the ITESOFT | W4 ECOSYSTEM client space.
You may access your W4 Client Space directly via this link : https://ecosystem.itesoft.com/client_space
Once connected, you will find the functions that you're used to plus more in a modernized environment to streamline your interactions with W4 Support, for managing tickets, licenses, product downloads and patches. The documentation is also available. P>
How do I login?
We have synchronized your ITESOFT | W4 ECOSYSTEM account information with the account from www.myW4.com. So when you login to your new client area from this link: https://ecosystem.itesoft.com/client_space, you will use your email address as the user name and the password that you previously received by email. If you have not received a notice concerning your account, please contact support at firstname.lastname@example.org p>
There is of course a way to reset your password from the login page. If you ever have problems, your support is always at your disposal to assist you: email@example.com p>.